Big, iconic brands that once seemed untouchable are falling out of favor. These companies prided themselves on having a moat—a barrier that keeps competitors at bay. For example, Coca-Cola is such a powerful brand that any potential competitor must invest millions of dollars in marketing just to capture a small share of the soft drink market.
However, things are changing rapidly; these moats are becoming less effective. Traditional marketing methods are evolving, and newcomer brands are eroding the power of established ones.
So why are some brands losing their shine?
- Failure to Adapt to New Marketing Channels: The era of glossy magazines and TV advertising is over. The new generation consumes media on platforms like TikTok, Instagram Reels, and YouTube Shorts. Young influencers can emerge seemingly out of nowhere, building a following of millions and launching their own brands, challenging well-established brands in both reach and cost.
For example:
- Rihanna, with over 300 million followers, owns the brand Fenty Beauty.
- Kylie Jenner, who has over 500 million followers, owns Kylie Cosmetics.
- Kim Kardashian, with over 400 million followers, owns the brand Skims.
These influencers have gradually taken market share from established cosmetic brands such as Estée Lauder, Revlon, and L’Oréal. However, event the well stablished influencers are facing competition themselves from a new wave of younger influencers.
2. Intensified competition. Well established brands such as Macy’s and Gap are losing the battle to e-commerce giants like Amazon. New Balance and Hoka are taking a bigger and bigger piece of the pie of the sneaker’s market from Nike. Netflix has obliterated all traditional cable TV and other streaming services.
3. Brand stagnation: The attitude of many brands is as follows: “If it isn’t broken why fix it?” But the world keeps on changing and if you don’t change with the world, you are left behind. Several companies, much like Kodak, have experienced significant brand stagnation, often due to technological disruption, resistance to innovation, or a slow response to changing market trends. Other examples are:
- Blackberry, displaced by Apple
- Blockbuster, destroyed by Netflix
- Sears, displaced by Walmart and Amazon.
4. A backlash against WOKE culture. In an attempt to virtual signal, many brands, such as Bud Light, Ben & Jerry’s, Target, and Disney, have embraced “woke” culture and Diversity, Equity, and Inclusion (DEI) initiatives, prompting a backlash from consumers. Many people are frustrated with the ongoing discussions around gender issues and prefer to adhere to traditional definitions of gender, believing that a man is a man and a woman is a woman. This sentiment extends to a reluctance to use non-binary pronouns. Just because the person in from of them has mental health problems, doesn’t mean that they have to play along in their imaginary world.
Additionally, there is considerable opposition to biological men participating in women’s sports and using girls’ bathrooms. Many consumers also express discomfort with the representation of fat people or transgender models in Victoria’s Secret lingerie advertisements, feeling that these changes do not align with their preferences. Furthermore, many advocate for meritocracy in hiring practices, asserting that qualifications should take precedence over considerations of gender, race, or sexual orientation.
Just today Boing announced that they’re scrapping their global diversity, equity, and inclusion (DEI) department as part of an overhaul of operations, in order to compete, not on virtual signaling but on the quality of their products.
Conclusion
To survive, brans have to continuously reinvent themselves. A good example is Microsoft under the leadership of Satya Nadella. Under the leadership of Steve Ballmer Microsoft was stagnant, becoming irrelevant but then when Satya Nadella came into the leadership, Microsoft was revitalized and it’s now one if the most innovative and valuable companies in the world.
Perhaps one of the secret to brand adaptability in the new market place, is to continuously look for CEOs who are more attune with the times. The bottom line is that the market is constantly evolving, and the companies that survive are those that embrace change.
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