Alain Guillot

Life, Leadership, and Money Matters

Tag: customer satisfaction

  • What’s not going to change in the next 10 years? Jeff Bezos

    What’s not going to change in the next 10 years? Jeff Bezos

    I very frequently get the question: ‘What’s going to change in the next 10 years?’ And that is a very interesting question; it’s a very common one. “I almost never get the question: ‘What’s not going to change in the next 10 years?’ And I submit to you that that second question is actually the more important…