Alain Guillot

Life, Leadership, and Money Matters

How to Get More Guests at Your Hotel

How to Get More Guests at Your Hotel

So, you’ve got a lovely hotel—comfy beds, clean sheets, maybe even a pot of complimentary coffee in the lobby. But there’s a tiny problem: the guests aren’t exactly stampeding through your front doors. In fact, your vacancy light might be burning brighter than your marquee sign out front. Don’t  worry. Let’s turn that sleepy inn into a guest-attracting paradise. Ready to pump up occupancy? Let’s do this.

1. Shine Online (Because Your Website Shouldn’t Look Like It’s from 2005)

If your website looks like it hasn’t been updated since dial-up internet was a thing, it’s time for a face-lift. Show off high-quality photos, snappy descriptions, and—dare we say—some personality. Have a unique selling point (or two)? Flaunt it! Got a killer ocean view? A pet-friendly policy that pampers pooches better than a doggy day spa? Don’t just bury it on page five. Shout it from the digital rooftops.

2. Social Media Shows Your Worth

Yes, social media can be a delightful time-sink of cat videos, but it’s also a goldmine for reaching potential guests. Post gorgeous snapshots of your rooms, behind-the-scenes peeks of your kitchen staff baking pastries at 5 AM, and maybe a quick Instagram Story polling users on what their dream mini-bar snack is. Engage, amuse, stand out, and remind people that your hotel is more than just a building—it’s an experience. Don’t be shy; slide into those DMs and say hi to your future guests.

3. Influencers & Bloggers: Not Just Overhyped Selfie-Takers

You don’t have to hand over the keys to the kingdom, but consider inviting a reputable blogger or influencer to stay a night on the house. A good review from someone with a loyal following could bring in the bookings faster than you can say, “continental breakfast.” Just remember: aim for influencers who actually match your vibe. A hardcore backpacking influencer might not be the best fit if your hotel caters to honeymooners craving rose-petal turndowns.

4. Offer Irresistible Deals & Packages

Think beyond the bed. Offer promotions that bundle breakfast, local tours, or spa treatments. Maybe create a themed weekend—like a “Wine & Unwind” package featuring local vineyard tours. Check out a handy hotel marketing guide if you’re stuck for ideas. These add-ons can transform a “maybe later” into a “book now before someone else snags it.”

5. Ask for Reviews (And Then Actually Read Them)

Your guests have opinions—surprising, right? Encourage them to leave reviews on TripAdvisor, Google, or that niche travel blog everyone pretends to read. Good reviews are basically the modern equivalent of word-of-mouth, but with a worldwide audience. Got a bad review? Don’t curl up in a ball. Respond professionally, fix the issue, and show future guests that you care. Nobody’s perfect, but everyone loves a business that actually listens.

6. Embrace Your Neighborhood’s Quirks

Your hotel isn’t just a standalone structure; it’s part of a community. Partner with local cafes, art galleries, or bike rental shops. Bundle these experiences into your marketing. Show guests that by staying with you, they’ll discover hidden gems around town. After all, a well-curated neighborhood guide can turn your hotel from a pit-stop into a highlight of the trip.

In short: getting more guests isn’t just about lowering prices or begging for bookings—it’s about showcasing what makes you special, embracing the online world, and listening to your customers. Refresh that website, show off your personality, and pair up with local favorites. Before you know it, those empty rooms will be filled with happy travelers posting selfies and leaving five-star reviews. Now, go forth and transform your quiet corridors into a bustling hub of hotel magic!


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